Richard Hayman was President and Co-Owner of Hayman Systems before it was acquired by MICROS Systems, Inc. in December 1999. Hayman Systems was founded as a cash register company in 1938 by Stanley Hayman but under Richard Hayman's leadership, grew to become a value-added reseller and systems integrator of point-of-sale systems to the hospitality and retail industries. Richard Hayman received his undergraduate degree from Cornell University in 1967.
People. If we don't have the right people to do two jobs - fix the problem and fix the customer. People are very good at fixing one or the other. If you ask which is more important - I think fixing the customer because I had a technician once who every customer loved him and I said why - he can't ...(Full transcript available to logged in subscribers.).
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