Jacob Wright is a successful entrepreneur in many realms of the hospitality industry. A serial entrepreneur who started his first business at age 18, Wright has founded and led successful businesses in the action sports, website development, real estate development, restaurant and hotel industries. He is co-founder and president of Action Companies Group, which develops, manages and owns restaurant and hotel properties. From his base in Syracuse, N.Y., Wright leads a team of 200 associates who are now focused on building leadership in the limited-service hotel segment.
Basically when you are at that point in your company in the operation side, your boss is your customer. That is an important aspect. What I was saying before, micromanaging my GMs makes no sense because they have already got customers who are micromanaging them. That is really your focus. It goe...(Full transcript available to logged in subscribers.).
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