John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodservice experience at Cornell University. While earning an undergraduate degree in physics, John worked in several capacities for the Department of Dining Services at Cornell, including managing the university's first two "Pickup Store" convenience stores. Later, as assistant business manager, he developed the dining department's systems for food production and cost control. John Alexander is a graduate of Cornell University
From the beginning, we have relied on our customers for a lot of input. The customer is not always right, but they're always the customer and you have to keep their place in your business straight. Our customers gave us a great deal of their time and information. And we tried to always remember ...(Full transcript available to logged in subscribers.).
Register & Subscribe
Login
John Alexander Discusses Relying On Customer For Input and Incremental Improvement Suggestions
John Alexander States Differentiation Can Happen Through Service, Price or Technology
