Felix Laboy is co-founder, President and CEO of E-site Marketing which is an Internet marketing company that specializes in the hospitality industry.
Laboy has held executive positions at several leading hotel companies including The Ritz-Carlton Hotel Company, L.L.C., Westin Hotels and Resorts, and The Four Seasons Hotels & Resorts as well as The Puerto Rico Convention Bureau.
Felix Laboy is a graduate of the School of Hotel Administration at Cornell University.
We focus on three things in our company. One is customer satisfaction, the next one is employee satisfaction and the third is that we need to make money. That's it. I worked with many companies that had lots of vision statements, mission statements and I really learned that you have to live it an...(Full transcript available to logged in subscribers.).
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