For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of excellence established when his grandfather founded the market before World War II. Howard came back to the family business in 1974 when it was clear that Fairway was suffering under absentee management.
Howard and his dedicated team spent the next 20 years adding specialty food items, expanding the space, and building Fairway Market into a New York City icon.
He has been named Entrepreneur of the Year from Deloitte & Touche and Business of the Year by the Westside Chamber of Commerce. With his partners, he was named to the Top 50 Influential Businessmen in NYC by Crain's in 1997.
When we open up a store, we've got 350-400 employees in the store and myself and Danny are on a first-name basis with every employee in the store. And, what we've been able to do over the years is we get the respect of our employees. They understand that we're fair and that we're workers. It just...(Full transcript available to logged in subscribers.).
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Howard Glickberg Shares Example Of Striking A Balance Between Customer Service and Cost Savings
Howard Glickberg States Having Experience In All Areas of the Business Is A Competitive Advantage
Howard Glickberg States Customers Will Value Better Products Even If They Cost More To Produce
