Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.
Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.
We are an outsourcer. You know, you hear about India outsourcing all of the time, call center outsourcer. We are a call center outsourcer. We are actually the largest one domestically that uses exclusively home agents. So, 100% of our agents work out of their home using a combination of their ho...(Full transcript available to logged in subscribers.).
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