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Mark Broadhurst Discusses Challenge of Leading and Inspiring Hourly Workers

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Total Case Duration :

  • Date Added : 10/27/2010
  • Clip Duration : 1 min. 4 sec.

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Mark Broadhurst

  • Director, Eat'n Park
  • male
  • Caucasian
  • 1975 (Age: 49 years old)
  • Mark Broadhurst - Interview - Eat'n Park
  • Video 1 of 23 in this Case
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Biography

In 2004, Mark Broadhurst joined Eat'n Park Hospitality Group as director of concept development to design, develop, and open an exciting new restaurant concept for the company. Today, he oversees all new concept development and is involved in new initiatives and concept evolution across all Eat'n Park Hospitality Group brands.

Prior to that role, Mark served as director of operations for Kahunaville, an award-winning casual-themed restaurant, nightclub, and bar concept with nine locations throughout North America and two in Southeast Asia. There he was responsible for developing the chain's bar and beverage menu and program, which Cheers magazine recognized as being the Best Beverage Program in the chain restaurant industry in 2001.

Mark Broadhurst graduated from the Cornell University School of Hotel Administration. After Cornell, Mark attended Le Cordon Bleu in Paris, France.

I think the one thing, and you have classes on it, but leadership of hourly team members and coaching and counseling is something that is hard to learn that in a classroom and really to learn the dynamics of especially a restaurant or any hospitality business where you've got an extremely diverse of...(Full transcript available to logged in subscribers.).

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Mark Broadhurst videos

Video 1 of 23 Mark Broadhurst Explains Position At Eat 'N Park
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 16 sec.
Video 2 of 23 Mark Broadhurst Discusses Having Advantages of Starting a New Business versus Being Innovative Within an Existing One
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 49 sec.
Video 3 of 23 Mark Broadhurst Discusses Academic Background
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 2 sec.
Video 4 of 23 Mark Broadhurst Discusses Challenge of Leading and Inspiring Hourly Workers
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 4 sec.
Video 5 of 23 Mark Broadhurst Discusses Management And Incentives
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 36 sec.
Video 6 of 23 Mark Broadhurst Discusses Importance of Bringing Outside Perspective To Company
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 47 sec.
Video 7 of 23 Mark Broadhurst Discusses Figuring Out Restaurant Clientele
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 0 sec.
Video 8 of 23 Mark Broadhurst Shares Views On Managing Company Culture
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 4 min. 22 sec.
Video 9 of 23 Mark Broadhurst Explains How To Deal With Generation Y
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 46 sec.
Video 10 of 23 Mark Broadhurst Discusses Adding And Removing Items From Menu
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 4 min. 13 sec.
Video 11 of 23 Mark Broadhurst Shares Wasabi Salmon Failure Anecdote
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 52 sec.
Video 12 of 23 Mark Broadhurst Recommends Finding People Better Than You
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 2 sec.
Video 13 of 23 Mark Broadhurst Discusses Determining Location Not A Science
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 11 sec.
Video 14 of 23 Mark Broadhurst Explains A Restaurant Is A Breathing Living Thing
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 10 sec.
Video 15 of 23 Mark Broadhurst Explains Being Part Of A Family Business
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 31 sec.
Video 16 of 23 Mark Broadhurst Explains Being In The Restaurant Business
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 39 sec.
Video 17 of 23 Mark Broadhurst Shares Story About How His Father Connected With People
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 40 sec.
Video 18 of 23 Mark Broadhurst Discusses Importance Of Understanding Company's History
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 1 min. 19 sec.
Video 19 of 23 Mark Broadhurst Explains Scaling Is A Challenge
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 4 sec.
Video 20 of 23 Mark Broadhurst Summarizes What Is Needed To Scale
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 0 min. 23 sec.
Video 21 of 23 Mark Broadhurst Discusses Sustainability Aspects Of A Restaurant
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 3 min. 8 sec.
Video 22 of 23 Mark Broadhurst Discusses Challenges In Sustainability
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 2 min. 3 sec.
Video 23 of 23 Mark Broadhurst Discusses Environmental And Health Aspects Of Sustainability
  • Mark Broadhurst - Interview - Eat'n Park
  • 10/27/2010
  • Mark Broadhurst
  • 5 min. 31 sec.

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