John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodservice experience at Cornell University. While earning an undergraduate degree in physics, John worked in several capacities for the Department of Dining Services at Cornell, including managing the university's first two "Pickup Store" convenience stores. Later, as assistant business manager, he developed the dining department's systems for food production and cost control. John Alexander is a graduate of Cornell University
I mentioned that there are 230 full-time people in our company. Over eighty of them are in support, service, and training. So that says we are largely a support or a service organization. Software companies are notorious for trying, typically unsuccessfully, to apply technology to support functio...(Full transcript available to logged in subscribers.).
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