John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodservice experience at Cornell University. While earning an undergraduate degree in physics, John worked in several capacities for the Department of Dining Services at Cornell, including managing the university's first two "Pickup Store" convenience stores. Later, as assistant business manager, he developed the dining department's systems for food production and cost control. John Alexander is a graduate of Cornell University
We didn't have any customers. So we did a strategic analysis of the national, international market for college and university food services, including all sizes, community colleges and everything else. And we said let's try and sell it to Syracuse because we can drive there! We wanted to go to the...(Full transcript available to logged in subscribers.).
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John Alexander Discusses Relying On Customer For Input and Incremental Improvement Suggestions
John Alexander States Differentiation Can Happen Through Service, Price or Technology
