Kurt Zitzner is the owner of Mugzees Restaurant in Kent, Ohio.
He has been working in restaurants since the age of 14. His restaurant experience includes Chuck's Diner, Cafe 56, Fire Food and Drink, and his own catering company, City Cuisine.
He graduated from Cornell University's School of Hotel Administration with a Bachelor of Science in May of 2005. While at Cornell, he was elected by his peers to be the Managing Director of Hotel Ezra Cornell, a student run hotel conference for industry leaders.
There is something different about the restaurant business than any other business including hotels which are open 24/7. The restaurant business even when you are slow it is still an... I don't know, it is like a day-to-day service industry and you know immediately whether you made somebody's day o...(Full transcript available to logged in subscribers.).
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