Kurt Zitzner is the owner of Mugzees Restaurant in Kent, Ohio.
He has been working in restaurants since the age of 14. His restaurant experience includes Chuck's Diner, Cafe 56, Fire Food and Drink, and his own catering company, City Cuisine.
He graduated from Cornell University's School of Hotel Administration with a Bachelor of Science in May of 2005. While at Cornell, he was elected by his peers to be the Managing Director of Hotel Ezra Cornell, a student run hotel conference for industry leaders.
Developing relationships with your employees is a difficult thing to manage and it is even more difficult when you are working in a small business like ours because basically the owner is the manager, is your boss, is the person who writes your paychecks, is also the person that cooks the food and d...(Full transcript available to logged in subscribers.).
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