Andrew (Andy) J. Dolce founded Dolce International in 1981. Dolce turned the company into the world's leading conference center company in the hospitality industry, with 21 properties throughout the U.S., Canada and Europe.
Dolce began his career in the meetings and hospitality industry while working for the American Management Association, where he managed 600 conferences a year, throughout the U.S. While there, Dolce recognized the need for both outstanding hotel facilities and a well-orchestrated meeting experience.
Dolce went on to become executive vice president for Harrison Conference Services. From there he moved to Houston and was responsible for the development and operation of the Houstonian, the first integrated hotel, conference center, spa and fitness center. After the successful completion of this project, Dolce made the final and decisive move to the meetings segment of the hospitality industry and started his own company.
Andrew Dolce studied Economics at Iona College. He earned a Master's Degree from Cornell University where he wrote and published a book on economics for the food industry. Dolce served in the U.S. Marine Corps, earning the rank of Captain.
The number one thing is, if someone does something exceptional, we have a great guest experience program, someone does something exceptional, whether it's in customer service or a new idea, there is an immediate recognition of that person in front of their peers. Ring a bell. Get as many people to...(Full transcript available to logged in subscribers.).
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Andy Dolce States Importance of Learning From Mistakes and Surrounding Yourself With Good People
Andy Dolce Discusses How His Hotels Have Modified Their Environment to Support Team Meetings and Development
