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Neil Parikh Discusses Importance of Customer Focus

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Total Case Duration :

  • Date Added : 11/11/2015
  • Clip Duration : 2 min. 2 sec.

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Neil Parikh

  • Co-founder and VP of Operations, Casper
  • male
  • 1989 (Age: 35 years old)
  • Neil Parikh - Interview - Casper
  • Video 1 of 7 in this Case
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Biography

Neil Parikh is the Co-founder and VP of Operations of Casper. Neil Parikh is a graduate of Brown University.

I think that was kind of one of the fundamental beliefs that we had going into Casper, was that you have to build a customer centric organization and that every aspect of what we do should be focused on how to improve the customer experience. And I think that's a very big differentiation than our c...(Full transcript available to logged in subscribers.).

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Neil Parikh videos

Video 1 of 7 Neil Parikh Discusses Meeting And Starting Business
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 2 min. 12 sec.
Video 2 of 7 Neil Parikh Discusses Mattress Business As Oligopoly
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 2 min. 36 sec.
Video 3 of 7 Neil Parikh Discusses Importance of Customer Focus
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 2 min. 2 sec.
Video 4 of 7 Neil Parikh Discusses Getting Funding and Developing a Brand
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 4 min. 40 sec.
Video 5 of 7 Neil Parikh Discusses Importance of the Team of People You Have Inside and Around the Organization
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 2 min. 16 sec.
Video 6 of 7 Neil Parikh Discusses Maintaining Company Culture
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 1 min. 52 sec.
Video 7 of 7 Neil Parikh Discusses Hiring Challenges
  • Neil Parikh - Interview - Casper
  • 12/9/2015
  • Neil Parikh
  • 1 min. 32 sec.