John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodservice experience at Cornell University. While earning an undergraduate degree in physics, John worked in several capacities for the Department of Dining Services at Cornell, including managing the university's first two "Pickup Store" convenience stores. Later, as assistant business manager, he developed the dining department's systems for food production and cost control. John Alexander is a graduate of Cornell University
Interestingly, several years later, Cornell had also developed a card access system, which you are all familiar with, which you use throughout campus. And, again, at their expense, but I went back to Cornell Dining and I said, well, how would you feel about licensing that through CBORD to other uni...(Full transcript available to logged in subscribers.).
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John Alexander Discusses Relying On Customer For Input and Incremental Improvement Suggestions
John Alexander States Differentiation Can Happen Through Service, Price or Technology
