Kurt Zitzner is the owner of Mugzees Restaurant in Kent, Ohio.
He has been working in restaurants since the age of 14. His restaurant experience includes Chuck's Diner, Cafe 56, Fire Food and Drink, and his own catering company, City Cuisine.
He graduated from Cornell University's School of Hotel Administration with a Bachelor of Science in May of 2005. While at Cornell, he was elected by his peers to be the Managing Director of Hotel Ezra Cornell, a student run hotel conference for industry leaders.
I am basically... my title is general manager depending on who calls, I mean the manager or the owner or assistant manager depending on who is calling and why they are calling. Sales people I am usually just the manager and the owner's not there. If it is a customer and the customer is upset then ...(Full transcript available to logged in subscribers.).
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