Kurt Zitzner is the owner of Mugzees Restaurant in Kent, Ohio.
He has been working in restaurants since the age of 14. His restaurant experience includes Chuck's Diner, Cafe 56, Fire Food and Drink, and his own catering company, City Cuisine.
He graduated from Cornell University's School of Hotel Administration with a Bachelor of Science in May of 2005. While at Cornell, he was elected by his peers to be the Managing Director of Hotel Ezra Cornell, a student run hotel conference for industry leaders.
For me it is all about persistence and I think customer satisfaction is important. I think all the different things that anybody on this side is going to say are absolutely right, they are absolutely important but at the end of the day we have bad customer interactions and we accidentally don't tak...(Full transcript available to logged in subscribers.).
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Kurt Zitzner States Importance of Creating a Business Plan Even If It Isn't Followed To tHe Letter
Kurt Zitzner Discusses Use of Undergraduate Courses To Hone Business Plan For Restaurant He Opened After Graduation
Kurt Zitzner Discusses Challenge of Managing Employee Relationships In A Small Business
Kurt Zitzner Discusses Motivation To Get Out Of Bed In Morning And Continue To Build The Business
Kurt Zitzner Discusses New Realizations Regarding Target Markets and How To Reach Them
