Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.
Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.
I think one of the problems that a lot of people in this culture have with negotiating is they take it personally. It is somehow a front, or, you know, you feel like you are going to insult the person if you say no, or if you ask for a higher price, or if you ask for something that is hard for them...(Full transcript available to logged in subscribers.).
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