Steven Wells is Chief Operating Officer of American Food & Vending Corporation. Founded in 1990 in Syracuse, N.Y., American Food & Vending has expanded beyond its original charter as a dining account to become one of the largest independent corporate dining and vending firms in the U.S. The company has consistently achieved annual growth rates exceeding 20 percent by carving out a niche as a viable alternative to the three large international foodservice companies. Clients include Anheuser-Busch, General Motors, Lockheed Martin Corporation, and Nestle-Purina Petcare.
This lecture is part of the "Conversations with Entrepreneurs" series presented by the Leland C. and Mary M. Pillsbury Institute for Hospitality Entrepreneurship at the Cornell School of Hotel Administration.
Steven Wells is a graduate of the Cornell School of Hotel Administration.
How do you treat... when people make mistakes 'cause it happens in every organization and you know, contrary to people might like you to think but every organization it happens. So the question is how are you going to deal with it and so for example, young people out of school, may be extraordinari...(Full transcript available to logged in subscribers.).
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