Jonathan Klein is the Founder and Managing Partner of Topline Strategy Group. Prior to founding Topline, Klein was VP of Marketing at Promptu, a venture-backed CRM software company. He also served in senior marketing roles at Documentum and Docent. Klein also worked as a Case Leader in the Chicago office of The Boston Consulting Group, advising Fortune 500 clients in a range of industries on corporate growth.
Jon Klein holds an MBA from The Kellogg School at Northwestern University and a BS in Electrical Engineering from Cornell University.
So, in terms of managing clients on consulting what I found the most important thing is to have very clear definitions of what you're going to do. We are extremely focused on making sure we say Here is exactly what we're going to do and here is exactly what you're getting at the end, and we're not ...(Full transcript available to logged in subscribers.).
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