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Bill Trenchard Discusses Long Term Plans for LiveOps

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Total Case Duration :

  • Date Added : 9/4/2004
  • Clip Duration : 1 min. 44 sec.

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Bill Trenchard

  • CEO and Founder, LiveOps
  • male
  • Caucasian
  • 1976 (Age: 48 years old)
  • Bill Trenchard - Interview - LiveOps
  • Video 1 of 21 in this Case
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Biography

Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.

Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.

I think we will continue to grow and remain independent. There are very few traditional call center companies that could afford us, to be honest. The largest one is a $2 billion company in terms of market cap. It is a very fragmented industry. For a $40 billion industry, it is incredibly fragmen...(Full transcript available to logged in subscribers.).

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Bill Trenchard videos

Video 1 of 21 Bill Trenchard Discusses Acquisition of Jump By Microsoft and Transition to Microsoft Culture
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 3 min. 5 sec.
Video 2 of 21 Bill Trenchard Discusses Decision to Leave Microsoft and Go To Incubator, IdeaLab
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 7 min. 56 sec.
Video 3 of 21 Bill Trenchard Discusses Founding Company GigWorks And Reality That It Was A Mistake
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 6 min. 26 sec.
Video 4 of 21 Bill Trenchard States Challenge of Finding Himself as CEO of Large Company
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 3 min. 14 sec.
Video 5 of 21 Bill Trenchard Discusses Decision to Work in Large Company and Take on New Management Skillset
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 59 sec.
Video 6 of 21 Bill Trenchard Shares Thoughts on Leadership
  • Bill Trenchard - Interview - LiveOps
  • 9/4/04
  • Bill Trenchard
  • 4 min. 16 sec.
Video 7 of 21 Bill Trenchard States Best Learning Can Come From Past Mistakes
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 36 sec.
Video 8 of 21 Bill Trenchard States Money Is Not The Only Reward
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 54 sec.
Video 9 of 21 Bill Trenchard Discusses Current Work Schedule
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 18 sec.
Video 10 of 21 Bill Trenchard Discusses Work-Life Balance
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 24 sec.
Video 11 of 21 Bill Trenchard Provides Overview of Company, LiveOps
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 5 min. 40 sec.
Video 12 of 21 Bill Trenchard Discusses Quality Concerns With Voice Over IP
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 2 sec.
Video 13 of 21 Bill Trenchard Shares Thoughts on Social Responsibility of Large Companies
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 57 sec.
Video 14 of 21 Bill Trenchard States LiveOps Runs Operations Off Cash Flows
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 2 min. 16 sec.
Video 15 of 21 Bill Trenchard Discusses Long Term Plans for LiveOps
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 44 sec.
Video 16 of 21 Bill Trenchard Shares Thoughts on Negotiating Skills
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 6 min. 30 sec.
Video 17 of 21 Bill Trenchard States Importance of Being Able to Walk Away From a Deal
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 3 min. 38 sec.
Video 18 of 21 Bill Trenchard States Many People Have Difficulty Negotiating Because They Take it Personally
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 30 sec.
Video 19 of 21 Bill Trenchard States Importance of Setting the Stage to Negotiate
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 14 sec.
Video 20 of 21 Bill Trenchard States Good Ideas Require Reiteration
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 1 min. 19 sec.
Video 21 of 21 Bill Trenchard Discusses Building The CallCast Team
  • Bill Trenchard - Interview - LiveOps
  • 9/4/2004
  • Bill Trenchard
  • 0 min. 48 sec.