Bill Trenchard is currently the CEO of LiveOps, a teleservices company. Prior to LiveOps, Bill was the founder and CEO of Callcast, a call routing technology and outsourced teleservices firm that merged with LiveOps in 2003. Prior to Callcast, Bill was a managing director at idealab! where he served portfolio companies in capacities ranging from a board member to interim CEO. Bill was also the founder and CEO of Jump Networks, Inc., which was acquired by Microsoft in April 1999.
Bill Trenchard has a Bachelor of Arts degree in Science Technology Studies from Cornell University.
So, what makes Live Ops really good in its industry as a result of having all of these home agents, we take more calls. Most call centers if they have 200 seats, they can't take more than 200 calls at a time. As you can see from the map, we can expand our pool as much as we want, as quickly as we ...(Full transcript available to logged in subscribers.).
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Bill Trenchard States Competitive Advantage of LiveOps Comes From Being Able to Take More Calls and Stronger Labor Pool
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Bill Trenchard States Decision To Be In A Large Company Was To Have Broader Social Impact
