Explore Topics / Importance of Customer Feedback(13 Videos)
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12 Videos
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John Alexander - Lecture - Entrepreneur
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John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodserv...
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From the beginning, we have relied on our customers for a lot of input. The customer is not always...
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4/19/12
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Mark Broadhurst - Interview - Eat'n Park
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In 2004, Mark Broadhurst joined Eat'n Park Hospitality Group as director of concept development t...
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Well I'll tell you a couple of different ways because we do it differently in each division. So in ...
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10/27/2010
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Jim Cowen - Interview - Roxide Internati
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James Cowen joined Aeroxon US, an importer and retailer of pest control products, after receivin...
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Certainly, in a larger company, there is testing, there is sampling, there is feedback, there is foc...
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5/15/2009
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Jim Cowen - Interview - Roxide Internati
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James Cowen joined Aeroxon US, an importer and retailer of pest control products, after receivin...
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It's great for you to think that I might have hyper-vigilance, that I'm always looking and assessing...
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5/15/2009
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Dana Lampert - Lecture - Wiggio
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Dana Lampert is a Cornell University student and co-founder of Wiggio.com. Wiggio.com is a free, ...
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That's actually a huge part of my day every day. So when you click that little purple feedback link...
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3/30/2009
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Timothy LaBeau - Panel on Marketing - Dr
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Timothy LaBeau is the President and Chief Executive Officer of Drug Fair Group. Drug Fair operat...
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We did surveys in our stores and the pharmacist in our stores, the loyalty to them was unbelievable....
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9/27/2007
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Kevin Malchoff - Panel on Marketing - Ri
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Kevin R. Malchoff is the Group president of International at Rich's. Malchoff joined the company...
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For us we're getting hit hard. These were in bakery products. So the wheat is a direct hit. We us...
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9/27/2007
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Donald Katz - Interview - Audible
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Donald Katz is founder, CEO, and Chairman of the Board of Audible, Inc., the Internet's premier a...
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Just an anecdote... the other day, we were sending out an e-mail that was basically saying that we w...
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7/17/2007
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Donald Katz - Interview - Audible
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Donald Katz is founder, CEO, and Chairman of the Board of Audible, Inc., the Internet's premier a...
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So I really sought out people to teach me what I didn't know. On the technology front, the idea for...
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7/17/2007
