Explore Topics / Customer Service and Relationship Management(37 Videos)
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Barry Salzberg - Lecture - Deloitte
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Barry Salzberg was elected as Chief Executive Officer of Deloitte LLP in June 2007, after serving...
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I do believe that sovereign wealth funds - one, because of their expansive wealth and their willingn...
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10/30/2008
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Erica Perreault - Lecture - Merchandisin
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Erica Perreault is the Merchandising Director at Zingerman's Deli in Ann Arbor, MI. She joined Z...
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What we are doing is we are teaching our staff three steps to cust grade services, what it is called...
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10/28/2008
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Andrew Meehan - Interview - The Virtual
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Andrew C. Meehan is the founder of The Virtual Billboard. The Virtual Billboard is an outdoor di...
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I didn't actually conceive of the initial idea. A friend of mine who I met through Cornell, he's no...
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4/25/2008
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Eben Bayer and Gavin McIntyre - Intervie
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Eben Bayer is CEO and Co-founder of Ecovative Design.
Before founding Ecovative, Bayer wo...
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So prior to developing greensulate with an inventor studio which is Burt Swersey's class, Eben and I...
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3/20/2008
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Steven and Joshua Wells - Lecture - Amer
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Steven Wells is Chief Operating Officer of American Food & Vending Corporation. Founded in 1990 ...
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You have to service your clients. You have to take care of your clients, that's why we're in busine...
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11/29/2007
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Steven and Joshua Wells - Lecture - Amer
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Joshua Wells is General Counsel of American Food & Vending Corporation. Founded in 1990 in Syrac...
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Every single position in our company is very, very difficult to find talented people in the markets ...
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11/29/2007
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Felix Laboy - Lecture - E-Site Marketing
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Felix Laboy is co-founder, President and CEO of E-site Marketing which is an Internet marketing c...
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I think what we've done well is we've focused on the quality, I think another element is the custome...
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4/23/2007
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Rachel Lampert - Interview - Kitchen The
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Rachel Lampert has been the Artistic Producing Director for Kitchen Theatre since 1997. In addition...
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I have a marketing person do a survey usually every 2 years, so they should be doing one soon and in...
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3/20/2006
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Joseph DeSena - Lecture - Personal Stori
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Joseph DeSena has been an entrepreneur since the age of eight. From selling fireworks at age 8 t...
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So, I'm building this pool business and it is growing by leaps and bounds and by the third year I gu...
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3/6/2006
