Explore Topics / Importance of Customer Feedback(13 Videos)
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John Alexander - Lecture - Entrepreneur
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John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodserv...
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From the beginning, we have relied on our customers for a lot of input. The customer is not always...
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4/19/12
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Timothy LaBeau - Panel on Marketing - Dr
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Timothy LaBeau is the President and Chief Executive Officer of Drug Fair Group. Drug Fair operat...
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We did surveys in our stores and the pharmacist in our stores, the loyalty to them was unbelievable....
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9/27/2007
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Kevin Malchoff - Panel on Marketing - Ri
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Kevin R. Malchoff is the Group president of International at Rich's. Malchoff joined the company...
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For us we're getting hit hard. These were in bakery products. So the wheat is a direct hit. We us...
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9/27/2007
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Donald Katz - Interview - Audible
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Donald Katz is founder, CEO, and Chairman of the Board of Audible, Inc., the Internet's premier a...
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Just an anecdote... the other day, we were sending out an e-mail that was basically saying that we w...
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7/17/2007
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Donald Katz - Interview - Audible
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Donald Katz is founder, CEO, and Chairman of the Board of Audible, Inc., the Internet's premier a...
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So I really sought out people to teach me what I didn't know. On the technology front, the idea for...
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7/17/2007
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Steve Leveen - Interview - Levenger
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Steve Leveen is the co-founder and CEO of Levenger, known for its catalog of "tools for serious r...
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In our case, we started off with a catalog. And I hesitate to say catalog because in truth it was o...
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4/22/2005
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Rachelle Cracchiolo & Mary Dupuy Smith
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Teacher Created Materials is an educational publishing company that was founded in 1982 by Mary Dupu...
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Well three years ago I attended a technology trade show in Florida. We had heard about eighteen tho...
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4/1/1998