Explore Topics / Customer Service and Relationship Management(37 Videos)
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John Alexander - Lecture - Entrepreneur
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John Alexander is president and founder of The CBORD Group, Inc., a company inspired by his foodserv...
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The secret sauce of CBORD. You know, really what made the difference? And here, I quoted the gospe...
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4/19/12
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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When I first got into the business, all of a sudden I wake up and it's 35 years later. I never thou...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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Nothing. I sleep eight hours a night and that's it. I've gone through periods where we've had prob...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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Customers trust us and that's probably the best thing that a business can say. Let's go back to the ...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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We have a kitchen with a chef in every store. Normally, a chain of supermarkets will have a central...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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I'm a stickler for this. If I see a bad product in the stand, I'll take it off and I'll throw it aw...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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You can't force them to like something. I remember years ago, we brought in a product called Saba, ...
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4/13/2011
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Howard Glickberg - Interview - Fairway M
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For more than 30 years, Howard Glickberg has led Fairway Market in achieving the high standard of...
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You have to understand the corporate structure we have. I've got myself and Dan on top and I've got...
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4/13/2011
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James Farrell - Interview - Evolution of
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Jim Farrell is the founder and President of f'Real! Foods.
After graduating college in 19...
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We try to treat everyone as a partner who we work with. Our customers, we refer to as partners. Pa...
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9/29/2010
