Melissa C. Thomas-Hunt is an Associate Professor of Management and Organizations at the Johnson School at Cornell University. Professor Thomas-Hunt's research activities focus on conflict management, negotiation, and team management processes. Her current research examines the contribution of expertise within diverse groups and the effects of relationships on negotiation processes and outcomes. Her publications have appeared in Research on Organizational Behavior, Organizational Behavior and Human Decision Processes, Journal of Experimental Social Psychology, Journal of Social Justice Research, and Research on Managing Groups and Teams. Professor Thomas-Hunt comes to the Johnson School from a position as assistant professor at the Olin School of Business, Washington University. Prior to attending graduate school, she worked as an account marketing representative at IBM. Melissa Thomas-Hunt received her master's and doctoral degrees from the Kellogg School of Management at Northwestern University and her undergraduate degree in chemical engineering from Princeton University.
I learned that you really have to know your customer that you truly have to put yourselves in their perspective. So, I spent most of my days living in my client's environment, and I was in the large account team in the financial services sector. So, I lived at that financial institution to the poi...(Full transcript available to logged in subscribers.).
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Melissa Thomas-Hunt States Importance of Understanding Your Customer When You Are In Sales
Melissa Thomas-Hunt Discusses Impact of Watching Client Merger Which Led To Interest in Organizational Behavior
Melissa Thomas-Hunt Discusses Characteristics That Students Should Look For When Applying to MBA Programs
Melissa Thomas-Hunt Discusses Decision To Come To Cornell University As A Faculty Member
Melissa Thomas-Hunt Discusses Interest In Teaching On Topics of Negotiations, Leadership and Teams
Melissa Thomas-Hunt States Women Have More Difficulty In Negotiating and Self-Promoting
Melissa Thomas-Hunt Discusses Impact of Multiple Factors - Including Socioeconomic Factors - On Perception
